He got a tech out pronto and everything is working fine. Gave me temporary fix. They saved me money :) . i highly recommend using this company. Your water heater should be all set to take care of your household demands for hot water. Lost power due to a storm about ahour or two later heard the electric hot water tank gurgling a few different times what. Thank you to the Aztil Team! Thanks read less, Great experience from the consultation with Brian to the installation. I’d recommend Aztil Service for all you’re A/C needs! This would, however, not allow much of the hot water to be used out of the tank as this will have now air locked the system. Maybe your water heater is one of the affected, – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. I hope the mechanics do the same tomorrow. I was very pleased with their work and will use their services in the future. its like my tank heats up for 1 shower and then runs cold. Other problems may be due to improper settings, high home water pressure, or a lack of tank maintenance. Always at the house within a few hours and problem fixed! Eddie was fantastic! Turn off the power to the water heater in the service panel. When the power goes out for an extended period of time, the thermostat may reset to the factory defaults and not operate your system properly. They also have a great maintenance... Aztil put two air conditioners in my home. If not, you need to figure out why. I have reset the high temp button (nothing happened). There are many ways to revive your furnace if simply hitting the reset button doesn't produce results. The tech, Lee, was very knowledgeable and experienced. They’re always very professional, nice, informative, and get the job done right! If your water heater is making noise lately here are some things to check yourself. Gas water heaters have a gas burner that heats the water from below the tank. I didnt shut off the power to the hot water heater. The recommended setting is between 115 and 125 F. Adjust the temperature to the desired setting, using a flathead screwdriver. He was very professional and knowledgeable. I have a new unit for the last few years and I always ask for Juan to do my service. I have been with the company over 7 years, with a service agreement and today I was surprised when they honored me by doing my air conditioning check up even though this agreement expired 1 month ago. problem was taken care of very quickly and efficiently. read less, I have been with Aztil for about 6 years and have found them to be honest and on time for... read moreI have been with Aztil for about 6 years and have found them to be honest and on time for appointments. Description Type Download; Tronic 6000C Series (WH17/WH27) Installation Manual: Download (PDF 1.6 MB) Tronic 5000C Series (WH36) Installation Manual (multi-lingual) Download (PDF 7.3 MB) Tronic 3000 Series (US12) Installation Manual (multi-lingual) Download (PDF 1.5 MB) Tronic 3000 Series (US3, US6, US7, … Jack today was so awesome. There is a probability that after the outage, only partial power was restored and not complete due to some fault. The technicians were professional and efficient. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. I can certainly test which breaker for which part of the electric system. still no hot water i replaced the lower element as well and both thermostats. If your water heater has suddenly lost power, you can sometimes reset it via the reset button (also known as the “high limit switch” or the “ECO“- energy cut off switch).. The office staff is very polite, the Technicians are... read moreAztil Air conditioning is Extremely Professional an has Amazing customer service. Inspect the elements for looseness and, if necessary, tighten them with an element wrench. Eddie came to our condo on Saturday, Aug 25th and fixed our air conditioner quickly. read less, We had a serious emergency, they arrived within 24 hours - did a great job PLUS they were extremely personable... read moreWe had a serious emergency, they arrived within 24 hours - did a great job PLUS they were extremely personable - polite and neat!!! I recommend Aztil because they are reliable, their service is always prompt and courteous. Hopefully, your water heater not working after power outage should be resolved. You can try replacing the burnt elements to extend the life of your aging water heater. Copyright @ 2020. I have a new unit for the last few years and I always ask for Juan to do my service. read less, outstanding customer service great team of guys on the road all around great company I highly recommend Aztil Air conditioning, great customer service and great technicians, Brian came on time and was very informative and courteous. This company is amazing!! When an electric water heater doesn’t heat water, either the power to the water heater has been interrupted or the controls or heating elements are not working. 1. Cannot ask for any more than that. In only a few minutes he knew exactly what was wrong. A power outage on its own will never harm a water heater. However, in this case, they’re the system that offers you no hot water at all during a power outage. He got a tech out pronto and everything is working fine. In case you have any misgivings, it’s best to call your electrician. Thanks! Many newer thermostats are wired directly into the furnace and that means when the power goes out so does the thermostat. Signed their 2.5year contract I know I’m my family and I are good hands! The main difference between electric and gas water heaters is the heat source. The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. The technicians were professional and efficient. Power outages are a normal occurrence. Mold is every homeowner and building owner’s nightmare. I see There Trucks Everywhere. After being contacted by Gary from Aztil, the problem was totally resolved. Also, test all wires in the water heater with a non-contact voltage tester to confirm the power is off before touching the wires. If the breaker has tripped, switch it off, then switch it back on again. It's not a corporation but a family business that cares. Similarly, the wire may have been cut by mistake or burnt due to overheating. Bryan and Nukhet read less, I am very partial.. AZTIL THE ELITE TEAM IS MY FAMILY, Ac was down my husband called Aztil on a Saturday and they had someone out in less than an hour.... read moreAc was down my husband called Aztil on a Saturday and they had someone out in less than an hour. You need to note, however, that the water heater will still turn on and off to maintain the water temperature inside of the tank, anyway. The water heater should have 75 percent of its capacity as hot water. #141990. He arrived within the time frame they gave me. I was very pleased and would recommend them easily. I would give Jason a raise, you don't want to lose him. If any wire is hanging free, put it in its correct position and tighten the screws. Cool night ahead. All the above are possibilities when the water heater is not receiving power. If this does not work, the chances are that you may have to replace the thermostat itself. I am very pleased. Manufacturer warranties do not cover field labor. He also made sure everything was working properly when he left. I highly recommend. This was my first... read moreGreat experience from the consultation with Brian to the installation. Jason f. December 21, 2019 at 9:36 pm . I needed new insulation & it is scorching hot in attic. Automated Power Outage Reporting (866) 834-4248 Fallen Power Lines/Water Outages Hot Water Heater Reduce the temperature to 55°C (130°F) month for water heating A hot water faucet leaking one drop per second wastes 24 liters (5.3 gallons) … Retrieve Doc. I appreciate the time and patience Mr. Benny H had with me when he came in to fix my a.c unit. Great experience from the consultation with Brian to the installation. Recommended them to friends and family and everyone loves them. Reasonable pricing and he provided me with information instead of trying to make me buy items I don’t need. 4. #141990. The technician Juan explained everything to me today and with no doubt, I will definitely purchase a new service agreement as soon as possible. Called Aztil because my AC wasn't working. Aztil put two air conditioners in my home. You will need to figure out where the wires were cut, chewed or burnt and replace them. Hi, I've suffered power outage for about a week. They’re always very professional, nice, informative, and get the job done right! – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. This was my first experience with an AC install, thanks to Aztil they made this process effortless. Both electrical and gas tankless units keep no reservoir, so if you need hot … Honest and reliable company. Owner/family is... read moreAfter a series of miscommunications all is now well. Aztil always responds very quickly when i have any problems. Thanks Lee, you're the best. Electric Tankless Water Heaters Manuals Bosch Tronic Electric Tankless Water Heaters. Electric water heaters are high-voltage (240-volt) appliances that are dangerous to work with when the power is on. I highly recommend Aztil Air if you’re having problems with your a/c . Edward the technician was outstanding. Then, remove the cover plate on the front of your heater with a screwdriver. Introducing "One Thing": A New Video Series. I would absolutely recommend AZTIL to everyone that needs anything that has to do with Air Conditioning. It handled our service request reasonable pricing and he provided me with a screwdriver your way was. Scorching hot in attic experiencing this problem, it ’ s an electric water heater working. Each heating element on the front of your aging water heater is powered was wrong i would certainly! A licensed architect and builder with 30 years of experience in residential and commercial hot water heater 1 and. 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